Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
- License: Demo
- Language: English
- Release: 2002-07-17
- Size: 437 Kb
- Cost: 49.00 $
Related Keywords
support, technical support, support desk, tech support, helpdesk, help desk, database, supportdesk, knowledgebase
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